Responsible Gaming
Gambling Should Be Entertainment, Not Income
We're committed to promoting responsible gambling practices. Casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Remember: the house always has a mathematical advantage, and you should only gamble with money you can afford to lose.
Age Verification
In the United Kingdom, you must be 18 years of age or older to gamble legally. If you are under 18, or under the legal gambling age in your jurisdiction, you must not use gambling services.
We take age verification seriously and conduct checks on all registrations. Providing false information about your age is illegal and may result in account closure and forfeiture of funds.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may indicate a gambling problem:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling: Keeping your gambling activities secret from family or friends
- Increased Spending: Gradually increasing the amount of money or time spent gambling
- Loss of Control: Being unable to stop or reduce gambling despite wanting to
- Neglecting Responsibilities: Missing work, school, or neglecting personal relationships due to gambling
- Using Gambling to Escape: Gambling to cope with stress, anxiety, or depression
- Borrowing Money: Taking out loans or borrowing money to fund gambling
- Mood Changes: Experiencing irritability or mood swings when unable to gamble
- Lying About Gambling: Dishonesty with others about the extent of your gambling
Self-Help Tools & Controls
Most reputable online casinos offer tools to help you gamble responsibly. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount of money you're willing to lose in a given timeframe
- Wagering Limits: Restrict the stake size on individual bets
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Time-Out/Cool-Off Periods: Take a break from gambling for a set period (hours, days, or weeks)
- Self-Exclusion: Voluntarily exclude yourself from an operator's platform for a longer period
We encourage you to use these tools proactively. Speak with your casino operator's customer support team to activate any of these controls on your account.
Support & Help Resources
If you're struggling with gambling, support is available. The following organisations provide confidential advice and assistance:
United Kingdom
- GamCare: Free counselling and support for problem gamblers and their families. www.gamcare.org.uk
- GamStop: The National Self-Exclusion Scheme. Allows you to self-exclude from all online gambling operators at once. www.gamstop.co.uk
- National Problem Gambling Clinic (NHS): Specialist treatment provided by the NHS. Contact your GP for referral.
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help
Don't wait—reach out today. If you believe you have a gambling problem, or if someone you care about does, please contact one of the support organisations listed above. Help is confidential, non-judgmental, and free.
Organisations like GamCare and GamStop are dedicated to supporting people in the UK who may be experiencing gambling-related harm. Your wellbeing is important, and support is available 24/7.